Members of the CHAN collaborative are supported by
highly knowledgeable staff. CHAN's goal is to help increase efficiency, and provide the
tools to help improve
the care of patients.
Wide Area Computer
This central computer system model is the core support for a
number of shared business applications for the
medical practice sites. A team of Network staff develop and maintain the
systems and provide help desk functions.
Integrated Business Software:
Member practices access the internet and e-mail and utilize state-of-the-art
electronic patient records, practice management and accounting system software
through CHANís central enterprise. The software has been linked internally
(between systems) and with external data sources to automate the flow of
information. This makes the information timely and preserves the integrity of
the data for clinical decision making.
The practice management and electronic medical record
applications are composed of several fully integrated modules. CHAN
provides comprehensive hands-on training designed to meet the clinical and
operational needs of members.
Training emphasis is put on specific roles and job functions within an
organization. CHAN also provides upgrade training
when a new version of the application is implemented.
Reporting and Analytical function:
The HCCN provides the lead on clinical and operations report development
and production for the member sites, utilizing the central database and
a centralized robust data warehouse and Business Intelligence reporting tools.
A big advantage of belonging to the collaborative is the opportunity to
learn from one another and improve systems. The members contribute to
the decisions about the system's configuration and processes that are
required to support those decisions.
The workgroups are comprised of subject matter experts from our member
organizations working together to manage issues and improvements to the system.
Participants always consider how their decisions and resultant outcomes
impact the universal use, functioning, and effectiveness of the system.